FAQ

Frequently Asked Questions

What are the shipping options?

We ship across Canada and the U.S. using standard or express delivery. Orders are processed within 1-2 business days.

How much is shipping?

Shipping is free for orders over $100 CAD. For smaller orders, shipping costs are calculated at checkout.

Do you accept returns?

Yes. We accept returns within 30 days of purchase as long as the item is unworn and in original condition. Return shipping costs are the buyer’s responsibility.

How do I know if the hat will fit?

All our caps are adjustable with a snapback or strapback closure. One size fits most adults.

Can I change or cancel my order?

If your order hasn’t shipped yet, contact us immediately at info@bucktimber.ca. We’ll do our best to help.